Delivery & FAQs

Do you have a minimum order requirement?

Our minimum order amount is £28 within Suffolk and for the rest of the UK. Free delivery for all Suffolk orders when we are doing our door to door delivery. £7.00 Postage and packing charge for UK wide orders (will include Suffolk when we only have our postage delivery).

How will I know when to expect my delivery?

You’ll get a text or a message via Facebook Messenger from us if we’re delivering to a Suffolk address. If you’re outside Suffolk, you’ll get a message from our courier with your delivery slot. If there’s a problem with your delivery or it’s going to be a little late, we’ll let you know right away.

How often are your bagels available to order?

We make one round of bagels per month for our ‘rest of UK’ customers. You can find our next delivery date on our shop pages and order any time up to the Thursday prior.

For our Suffolk customers, we are open every Saturday, unless we have a private function, at a market or we’re on holiday as a family, in which case we are closed.

How do you package your bagels?

Our Suffolk deliveries are packaged in brown bags, as this is how bagels are packed when purchasing from a traditional bakery. Our ‘rest of UK’ orders are packaged in a box, with certain flavours wrapped to stop the scents becoming infused.

What are part-baked bagels? (Rest of UK only)

For orders outside Suffolk, our bagels are part-baked for freshness. When they arrive, bake them as per the included instructions. You’ll even get a mini spritzer bottle for spritzing water onto your bagels for baking (you can opt out of the bottle if you already have one)!

Do you do custom orders?

We can create custom orders! Please call us on 07792490033 to create your order.